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We take your security very seriously. In order to protect you and our systems, we are making changes to all HSBC websites that means some of the oldest web browser versions will no longer be able to access these sites. Generally, the latest versions of a browser (like Internet Explorer, Google Chrome, Apple Safari, etc.) and an operating system family (like Microsoft Windows, MacOS) have the most up-to-date security features.

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HSBC Cookie Policy

Cookies are small, often encrypted text files, saved by your internet browser. They are used by web developers to help users navigate a website efficiently and perform certain functions.

Frequently Asked Questions 

Do cookies mean I could get cold calls or junk mail?

We never use the data gathered through cookies to contact you via post, email or phone. We may use cookies to show you subtly tailored content on our site of things we think you might be interested in, but only in relation to HSBC products and services. You will never see advertising on our website from anyone other than HSBC group companies and our agents.

Can cookies pass on my personal information to others?

The only time we may share personal information gathered through cookies, is when you have given us express consent to do so by applying for a product or service.

Do cookies compromise my security when I'm using the site?

The cookies we use are completely safe and secure. In fact, many of them are used purely to provide important security features such as protecting your data and your accounts.

Can cookies allow others access to my computer's hard drive?

The cookies we use cannot look into your computer, smartphone or web-enabled device and obtain information about you or your family or read any material kept on your hard drive.

If I use a public computer, will someone be able to get my details from the cookies?

Our cookies cannot be used by anyone else who has access to the computer to find out anything about you, other than the fact that someone using the computer may have visited a certain website. Our cookies do not in any way compromise the security of Internet Banking.

Do I need to accept cookies?

Without accepting the use of cookies your experience may be severely degraded. For example, once you select a client type on one of our country sites, a cookie is used to remember your choice. If you do not allow the storage of this cookie, you will be asked to reconfirm the selection every time you navigate to another page.

Do HSBC Cookies contain my personal information?

Our cookies do not store personal information such as your name, address, telephone or email.

More information about cookies can be found on allaboutcookies.org